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At Ayush Herbs Extract, we respect your privacy. This policy explains what personal information we collect through this website and when you deal with us, how we use it, and the choices you have.
Information We Collect
We collect only the information we need to respond to you and run this website.
Information you give us
- Enquiry form: your name, company name, email address, phone number, country, product of interest and message.
- Newsletter: your email address.
- Direct contact: anything you share when you call, email or message us on WhatsApp.
Information collected automatically
Like most websites, our servers may record technical details such as your IP address, browser type, device type, the pages you visit and the date and time of your visit.
How We Use Your Information
We use your information to:
- Respond to enquiries and provide quotations, samples and product documents.
- Process and fulfil orders, including shipping and export paperwork.
- Send our newsletter and updates, if you have subscribed.
- Maintain, secure and improve this website.
- Meet our legal, regulatory and accounting obligations.
Legal Basis for Processing
Depending on where you are located, we rely on your consent, on steps needed to enter into or perform a contract with you, on our legitimate business interests, or on our legal obligations. Where we rely on consent, you may withdraw it at any time.
Cookies and Third-Party Services
Cookies are small files stored on your device. This website may use cookies that are necessary for it to work and to remember your preferences. It also loads content from third parties, who may receive your IP address and may set their own cookies:
- Google Maps: displays our location on the contact and event pages.
- Google Fonts: provides the fonts used on this website.
You can block or delete cookies in your browser settings, although some parts of the website may then not work as intended.
How We Share Information
We do not sell your personal information. We may share it only with:
- Service providers who support our website, email, logistics and payments, and who are required to protect it.
- Authorities or professional advisers, where required by law or needed to protect our legal rights.
- A successor business, in the event of a merger, acquisition or sale of assets.
International Transfers
We work with customers and partners around the world, so your information may be processed in countries other than your own, including India. Where this happens, we take reasonable steps to keep it protected as required by applicable law.
How Long We Keep Information
We keep personal information only for as long as needed for the purposes described in this policy, or as required by law, such as for tax and accounting records. When it is no longer needed, we delete or anonymize it.
Data Security
We use reasonable technical and organizational measures to protect your information against loss, misuse and unauthorized access. However, no method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your Rights
Depending on the laws that apply to you, you may have the right to:
- Access the personal information we hold about you.
- Ask us to correct or update it.
- Ask us to delete it, or to restrict how we use it.
- Object to processing, or withdraw your consent.
- Unsubscribe from our newsletter at any time.
To exercise any of these rights, please contact us using the details below. You may also complain to your local data protection authority.
Children’s Privacy
This website is intended for business customers and is not directed at children. We do not knowingly collect personal information from children. If you believe a child has given us their information, please contact us so that we can delete it.
Links to Other Websites
Our website may link to other websites that we do not control. We are not responsible for their content or privacy practices, so please review their policies.
Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with a new “Last updated” date.
Contact Us
If you have any questions about these terms, please get in touch:
- Address: 2239 152nd Ave. NE, Redmond, WA 98052
- Phone: +91 9418028919
- Email: info@ayushextract.com
